Privacy Policy

How we protect your privacy

Last updated: February 13, 2026

Privacy overview

We don't sell your data

Your personal information stays with PartyX.

End-to-end encrypted

Messages and personal details are encrypted.

Minimal data collection

We only collect what's needed to connect you.

Delete your account anytime

Request full data deletion at any time.

Summary

What information we collect

Account Information

What we collect

Email address or phone number
Party name and profile photo
Date of birth (for age verification)
City/location preference

Why we need it

To create and manage your account

How long we keep it

Until you delete your account

Event Activity

What we collect

Events you view, like, or attend
Guestlist requests and approvals
Ticket purchases and transfers
Reviews and ratings you leave

Why we need it

To show relevant events and improve recommendations

How long we keep it

2 years after last activity

Communication

What we collect

Messages in event chats
Support conversations
Feedback you submit

Why we need it

To enable communication and provide support

How long we keep it

Messages: 1 year, Support: 3 years

Technical Data

What we collect

IP address and device info
App usage patterns
Error logs and crash reports

Why we need it

To improve app performance and security

How long we keep it

90 days for most technical data

Your rights and controls

Access Your Data

Download a copy of all data we have about you

Request via settings or support

Correct Information

Update or fix any incorrect personal information

Edit directly in your profile

Delete Your Account

Permanently delete your account and all associated data

Use account deletion in settings

Data Portability

Export your data to use with other services

Download from account settings

Withdraw Consent

Opt out of optional data processing

Manage in privacy settings

Who we share data with

We work with a few trusted partners to make PartyX work. Here's exactly who gets what data and why:

Payment Processing

Stripe

Process ticket payments securely

Email/SMS

SendGrid/Twilio

Send notifications and verification codes

Cloud Storage

Google Cloud

Store encrypted user data and photos

Analytics

Custom (self-hosted)

Understand app usage patterns

How we protect your data

Technical Security

End-to-end encryption for all sensitive data
TLS encryption for all data in transit
Regular security audits and penetration testing
Multi-factor authentication for admin access

Operational Security

Limited employee access on need-to-know basis
Automatic data anonymization for analytics
Regular security training for all staff
Incident response plan and breach notification

We're SOC 2 compliant and follow GDPR, CCPA, and other applicable privacy regulations. Security vulnerabilities can be reported to security@partyx.com.

International data transfers

PartyX operates globally, which means your data may be processed in countries outside your home country. We ensure adequate protection through:

EU Standard Contractual Clauses for transfers outside the EEA
Adequacy decisions where available
Additional safeguards like encryption and pseudonymization

Legal basis for processing (GDPR)

Contract Performance

Account management, event bookings, payments, and core platform features

Legitimate Interest

Safety features, fraud prevention, platform improvements, and analytics

Consent

Marketing communications, location sharing, and optional features

Legal Obligation

Age verification, tax reporting, and compliance with law enforcement

Questions about your privacy?

If you have questions about how we handle your data, our privacy team is happy to help.

Data Protection Officer

privacy@partyx.com

Eu Representative

PartyX EU Ltd, Berlin, Germany
eu-privacy@partyx.com

Uk Representative

PartyX UK Ltd, London, UK
uk-privacy@partyx.com