Privacy Policy
How we protect your privacy
Last updated: February 13, 2026
Privacy Policy
Short Version
We don't sell your data
Your personal information stays with PartyX.
End-to-end encrypted
Messages and personal details are encrypted.
Minimal data collection
We only collect what's needed to connect you.
Delete your account anytime
Request full data deletion at any time.
Summary
What information we collect
Account Information
- •Email address or phone number
- •Party name and profile photo
- •Date of birth (for age verification)
- •City/location preference
To create and manage your account
Until you delete your account
Event Activity
- •Events you view, like, or attend
- •Guestlist requests and approvals
- •Ticket purchases and transfers
- •Reviews and ratings you leave
To show relevant events and improve recommendations
2 years after last activity
Communication
- •Messages in event chats
- •Support conversations
- •Feedback you submit
To enable communication and provide support
Messages: 1 year, Support: 3 years
Technical Data
- •IP address and device info
- •App usage patterns
- •Error logs and crash reports
To improve app performance and security
90 days for most technical data
Your rights and controls
Access Your Data
Download a copy of all data we have about you
Correct Information
Update or fix any incorrect personal information
Delete Your Account
Permanently delete your account and all associated data
Data Portability
Export your data to use with other services
Withdraw Consent
Opt out of optional data processing
Who we share data with
We work with a few trusted partners to make PartyX work. Here's exactly who gets what data and why:
Payment Processing
Stripe
Process ticket payments securely
Payment info, transaction amounts
Email/SMS
SendGrid/Twilio
Send notifications and verification codes
Email/phone, message content
Cloud Storage
Google Cloud
Store encrypted user data and photos
All data (encrypted)
Analytics
Custom (self-hosted)
Understand app usage patterns
Anonymized usage data only
How we protect your data
Technical Security
- ✓End-to-end encryption for all sensitive data
- ✓TLS encryption for all data in transit
- ✓Regular security audits and penetration testing
- ✓Multi-factor authentication for admin access
Operational Security
- ✓Limited employee access on need-to-know basis
- ✓Automatic data anonymization for analytics
- ✓Regular security training for all staff
- ✓Incident response plan and breach notification
We're SOC 2 compliant and follow GDPR, CCPA, and other applicable privacy regulations. Security vulnerabilities can be reported to security@partyx.com.
International data transfers
PartyX operates globally, which means your data may be processed in countries outside your home country. We ensure adequate protection through:
- EU Standard Contractual Clauses for transfers outside the EEA
- Adequacy decisions where available
- Additional safeguards like encryption and pseudonymization
Legal basis for processing (GDPR)
Contract Performance
Account management, event bookings, payments, and core platform features
Legitimate Interest
Safety features, fraud prevention, platform improvements, and analytics
Consent
Marketing communications, location sharing, and optional features
Legal Obligation
Age verification, tax reporting, and compliance with law enforcement